c777 Privacy Policy

When you register, verify your identity, make a transaction, or contact support, you provide us with personal information. This may include:

• Full legal name, date of birth, and gender as required for KYC verification.
• Bangladeshi mobile number used for account registration and SMS verification.
• Identity documents such as National ID (NID), passport, or birth certificate when requested for KYC.
• Payment account details, including bKash, Nagad, or Rocket wallet numbers and bank account references used for deposits and withdrawals.
• Support correspondence, including messages, complaints, or feedback submitted through our support channels.

When you use the c777 platform, certain data is collected automatically by our systems to ensure security, prevent fraud, and improve service quality:

• IP address and approximate geographic location (city or region level, not precise GPS coordinates).
• Device type, operating system, browser type and version, and screen resolution.
• Session data including login timestamps, pages visited, games played, bet amounts, and session duration.
• Cookie identifiers and similar tracking technologies as described in Section 6 of this Policy.

c777 processes your personal data strictly for the following purposes. We do not use your data for purposes not listed here without first obtaining your explicit consent:

• Account management: creating, maintaining, and securing your c777 account and verifying your identity through KYC procedures.
• Payment processing: handling deposits and withdrawals via bKash, Nagad, Rocket, Upay, and partner banks, and preventing payment fraud.
• Customer support: responding to your enquiries, complaints, and requests submitted through our support channels.
• Legal and regulatory compliance: fulfilling anti-money laundering (AML) obligations, responding to law enforcement requests, and maintaining records as required by applicable law.
• Responsible gaming: monitoring activity patterns to identify problem gambling behaviour and to enable enforcement of self-exclusion or deposit limit requests.
• Marketing (with consent only): sending you promotional emails, SMS messages, or in-platform notifications about bonuses, offers, and new games — only if you have opted in to marketing communications.

c777 processes personal data on the following legal grounds, depending on the nature of the processing activity:

• Contractual necessity: processing required to create and manage your player account, process your transactions, and provide gaming services under our Terms & Conditions.
• Legal obligation: processing required to comply with applicable laws, including AML regulations, identity verification requirements, and law enforcement or regulatory authority requests.
• Legitimate interests: processing for fraud prevention, platform security, and responsible gaming monitoring — activities that benefit both c777 and its players without overriding individual privacy rights.
• Consent: processing for marketing communications, where you have actively opted in to receive such messages. You may withdraw consent at any time without affecting other processing activities.

c777 does not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

• Payment processors and financial institutions: we share transaction reference data with bKash, Nagad, Rocket, Upay, and partner banks solely to process your deposits and withdrawals.
• Game providers: game studios such as Pragmatic Play, Evolution Gaming, and Spribe may receive session identifiers to ensure fair game delivery, but receive no additional personal data.
• Regulatory and law enforcement authorities: we will disclose personal data to government bodies, financial intelligence units, or law enforcement agencies where required by applicable law or a valid legal order.
• Identity verification and fraud prevention services: third-party KYC providers may process identity document images and biometric data solely for the purpose of verifying your identity in accordance with legal requirements.

Any third party that processes personal data on behalf of c777 is bound by a data processing agreement that prohibits them from using your data for any purpose other than the contracted service. c777 remains responsible for ensuring that such third parties handle your data in accordance with this Policy.

c777 does not store full payment credentials such as complete mobile wallet PINs, full bank account passwords, or card numbers on our servers. When you initiate a deposit or withdrawal via bKash, Nagad, Rocket, or a partner bank, the transaction is handled directly between you and the payment provider through an encrypted channel. c777 retains only a transaction reference number, the amount, the timestamp, and the masked account identifier (e.g., the last four digits of your mobile wallet number) for account and reconciliation purposes.

Financial transaction records are retained for a minimum of five years following the date of the transaction in order to comply with anti-money laundering record-keeping obligations. After the retention period expires, financial records are securely deleted or anonymised.

c777 uses cookies and similar technologies (such as local storage tokens and session identifiers) to operate the platform, maintain your login session, and improve your experience. The cookies we use fall into three categories:

• Essential cookies: strictly necessary for the platform to function, including session authentication tokens, CSRF protection cookies, and load-balancing identifiers. These cannot be disabled without breaking platform functionality.
• Analytical cookies: used to understand how players navigate the platform, which pages are most visited, and where technical errors occur. This data is processed in aggregated, non-personally-identifiable form.
• Preference cookies: used to remember your language setting, display preferences, and responsible gaming tool configurations between sessions.

You can manage or delete non-essential cookies through your browser settings at any time. Note that disabling preference or analytical cookies will not prevent you from using c777 but may affect certain personalised features. Essential cookies cannot be deactivated via browser settings as they are required for platform security.

c777 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. As a general guide: active account data is retained for the lifetime of your account plus a minimum of five years after account closure; financial transaction records are retained for a minimum of five years; KYC identity documents are retained for a minimum of five years following account closure or the last transaction, whichever is later; support correspondence is retained for three years; analytical and log data is retained for up to 12 months in identifiable form and may be retained longer in anonymised, aggregated form.

When retention periods expire, c777 will securely delete or anonymise personal data using industry-standard data erasure methods. Where deletion is not immediately possible due to backup system constraints, the data will be isolated from further processing until deletion can be completed.

As a player using c777's services, you have the following rights with respect to your personal data. To exercise any of these rights, please contact [email protected] with your account details and a description of your request:

• Right of access: you may request a copy of the personal data c777 holds about you, including details of how it is being used.
• Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected or supplemented.
• Right of erasure: you may request that personal data we hold about you be deleted, subject to our legal retention obligations. We cannot delete data that we are required by law to retain.
• Right to restrict processing: you may request that we limit the way we use your personal data in certain circumstances, for example while a rectification request is being assessed.
• Right to withdraw consent: where processing is based on your consent (e.g. marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before the withdrawal.

c777 will acknowledge data rights requests within 5 business days and aim to fulfil them within 30 calendar days. Where a request is complex or numerous, the response period may be extended by a further 30 days, of which you will be notified.

c777 implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data in transit between your device and our servers; encrypted storage for sensitive data at rest, including identity documents and payment references; access controls that restrict internal access to personal data to only those staff members whose role requires it; regular security audits and vulnerability assessments; and incident response procedures to detect, report, and address data security events promptly.

While c777 takes all reasonable steps to protect your personal data, no internet transmission or electronic storage system is 100% secure. You are responsible for keeping your login credentials confidential and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.

c777 is strictly an adult gaming platform. We do not knowingly collect personal data from individuals under the age of 21. All players are required to confirm that they are at least 21 years of age at the time of registration. If we become aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, delete all collected personal data, and reverse any transactions to the extent technically possible. If you believe that a person under 21 has registered an account on c777, please notify us immediately at [email protected].

c777 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform services. When material changes are made, we will display a prominent notice on the platform for at least 7 days before the changes take effect, and update the "Last updated" date at the top of this Policy. For significant changes that affect how we use your personal data in a materially different way, we will seek your renewed consent where required by applicable law.

Your continued use of c777 after any Privacy Policy update is published constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically. If you have questions about any changes, please contact [email protected].

[email protected]